Common questions about SupplySignal
Practical answers to the questions we are most commonly asked about the platform, the data it uses, how pricing works and what it is designed to do.
What data sources does SupplySignal use for monitoring?
SupplySignal draws from Companies House public records, official UK, EU, OFAC and UN sanctions lists, FCA warning and prohibition notices, and a broad range of news and media sources for adverse media detection. All data sources are disclosed and no proprietary or opaque data sources are used without explanation.
How is SupplySignal different from running Companies House searches manually?
Manual Companies House searches are point-in-time and require navigating individual company records one by one. SupplySignal automates the assembly of corporate network data into an interactive map, monitors for changes continuously, and applies sanctions and enforcement screening across the full corporate structure automatically. What takes hours manually takes minutes on the platform.
Does SupplySignal work for suppliers that are not registered in the UK?
The core company mapping functionality uses Companies House data, which covers UK-registered entities. Sanctions monitoring and adverse media detection work for both UK and international suppliers. International company registry integration for additional jurisdictions is on the product roadmap.
How quickly are sanctions list changes reflected in the platform?
Sanctions list updates are processed continuously. When OFSI, the EU or OFAC publish new designation packages, these are reflected in the platform's screening results within hours, not on a daily batch schedule. Alerts are created for any supplier that becomes affected by a new designation.
What happens to the data I put into SupplySignal?
Your supplier data is used solely to provide the monitoring and intelligence services within the platform. It is not used to train machine learning models, shared with third parties for commercial purposes, or processed beyond what is necessary to deliver the service. Full details are in the Data Processing Agreement, available on request.
How many suppliers can I monitor?
The base plan includes 50 monitored suppliers. Additional suppliers can be added at £0.85 per supplier per month. There is no upper limit on the number of suppliers that can be monitored on a single account.
Can multiple people in my team use the platform?
Yes. The base plan includes 3 users. Additional users can be added at £12 per user per month. Role-based access controls allow organisation administrators to manage which users can access which parts of the platform.
Is there a minimum contract term?
No. SupplySignal operates on a monthly subscription with no minimum contract term. You can cancel at any time from within your account settings.
What does the audit trail capture?
The audit trail captures every review action taken within the platform: the alert reviewed, the timestamp, the identity of the reviewing user, the action taken (dismissed, escalated, logged as risk), and the rationale note entered by the reviewer. The audit trail is immutable and cannot be amended or deleted.
Who is SupplySignal built for?
SupplySignal is designed for procurement, compliance, supplier governance and resilience teams in organisations that manage a portfolio of third-party suppliers. The core use cases are supplier monitoring, due diligence and sanctions compliance. The corporate mapping functionality is also used by investigators, journalists and legal professionals.
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